We will be running two EAP Counsellor Workshops in Johannesburg and Pretoria during June 2007. These are three day programmes and aimed at HR people and employees in organisations who want to make a difference in the life of other employees.
WANT MORE INFORMATION? CONTACT US AT: kotiedc@mweb.co.za or (011)880 1992
or forward the mail to persons you think would be interested.
1. EAP (Employee Assistance Program) as a basic counselling services
An EAP offers a confidential, personal peer counselling and helping service at a very basic level. This will help employees to identify, resolve and gain control over personal, job or family problems that may be interfering with their work and daily life. The service is brief-solution-referral oriented. This means that the EAP counsellor will do basic counselling and questioning, attempt to determine the root cause or need, and then do the referral to an appropriate professional or organisation for in-depth counselling and treatment. The quality of life of employees, their families, stress, morale, relationships, the workplace, job satisfaction and productivity are the prime focus of the Employee Assistance Program intervention services offered to employees.
2. HIV /AIDS counselling services as an integral part of an EAP.
The EAP provides a confidential counselling and practical assistance for affected and infected employees and appropriate referral for further support of them and their families, and provide access to educational, treatment and wellness programs.
3. Critical incident stress debriefing
The EAP provides an initial trauma counselling service including debriefing, management support and recovery support.
4. Substance abuse
Basic detection, confronting and peer support is provided to employees who make use of any form of substance, be it alcohol, drugs or prescribed medication, and/or who have any kind of compulsive dependency that may affect them emotionally or physically, hence affecting their ability to perform effectively at work. Referral and linking employees with appropriate treatment centres is done, and basic after-care services are provided.
5. EAP program implementation
EAP counsellors are selected, trained and inducted for the company. The basic process and infrastructure is then created to ensure the effective implementation of the EAP program. A broad referral network of professionals (to whom troubled employees will be referred to) is also put in place and each of the trained counsellors will over time further extend and develop this network.
6. Employee communication program
To encourage self-referrals and to keep the program fresh in the minds of all management and employees, the trained counsellors will run regular employee communication and awareness programs featuring EAP promotional activities/services deemed appropriate for the company. Posters advertising the services offered and counsellors available, is posted on walls and in places frequented by all staff. A quarterly Employee Wellness Newsletter will be distributed on all company sites. The communication will ensure understanding and utilization of the basic helping services offered, but also facilitate self and management referrals.
7. Cost of referral services
The fees for nearly all organisations and professionals to whom EAP counsellors will refer employees can be claimed from the medical aid. For employees who are not covered by medical aid benefits, specific volunteer organisations and community based treatment centres offering free extended counselling services, specialized services or medical care to treatment resources available in the community and immediate municipal boundaries. Fees for those specialized services will be the responsibility of the employee. Contact is maintained with the outside resources to assure that referral is appropriate.
8. Who can make use of the EAP (Employee Assistance Program) and the basic counselling services it offers?
8.1. Any employee who needs help and who has identified specific issues in which they have difficulties coping.
8.2. Any employee with an inability to cope with the demands placed on him and particularly where personal problems interfere significantly with his job performance.
8.3. Any manager/supervisor who requires support services for employees on probation due to disciplinary action or performance counselling.
8.4. Managers/Supervisors who require the assistance of a counsellor in the identification of specific issues that affect the employee’s performance, commitment and well-being.
9. What services does the EAP offer?
· Referral for voluntary HIV testing and counselling for employees wanting to establish their HIV status
· Basic counselling and intervention where absenteeism, late coming, poor performance, etc. occur as a result of personal/domestic and external company issues.
· Support services for employees on probation due to discipline or performance counselling
· Basic counselling and referral for victims of rape or sexual abuse, drug and alcohol abuse, as well as victims of violent crime, etc.
· In association with the nearest clinic, offer a sexually transmitted diseases, TB and HIV program;
· Access to traditional healers;
· Access to, and counselling on, the use of condoms;
· HIV /AIDS counselling services as an integral part of an EAP, which consist of a confidential counselling and practical assistance for affected and infected employees and appropriate referral for further support of them and their families, and provide access to educational, treatment and wellness programs.
10. Types of problems to be addressed.
· Burnout
· Job stress
· Emotional stress
· Divorce
· Financial problems
· Alcohol /drug abuse
· Workplace violence
· Sexual harassment
· Child / adult abuse
· Victim of violence
· Depression / anxiety
· HIV /AIDS/STD’s
· Marital /family problems
· Parent /child relations
· Grief & loss
· Bereavement
· Career direction
· Work related issues
· Relationships and Anger/Stress Management
WANT MORE INFORMATION? CONTACT US AT: kotiedc@mweb.co.za or (011)880 1992
or forward the mail to persons you think would be interested.